Shipping & Returns

FREE SHIPPING

Enjoy FREE ground shipping for all orders !!

WE CURRENTLY SHIP WITHIN 2-4 BUSINESS DAYS**

** Due to the effects of COVID-19 on our shipping partners and high order volumes on our end, we are experiencing some delays in shipping services at this time. We thank you for your patience. We're working diligently to expedite this process on our end.

Orders are shipped typically shipped from our warehouse on the following business day for all shipping methods, Monday–Friday, after the payment and delivery address are verified.

RETURNS POLICY

Please let us know if you are not 100% satisfied with your purchase so we can try to assist.

If you received an incorrect or damaged item, please call or email us within 30 days of your delivery date so we can correct the problem immediately.

For unopened / unused items, we can offer full store credit of any item, minus the cost of return shipping, within 30 days of your delivery date.

For Tea and Gifts, we can not accept any returns, as tea is a food product. We encourage buying tea "sample size" before buying them in the larger bulk sizes. Also, as a natural agricultural product, some seasonal variance in flavor profile is to be expected. 

We do not offer exchanges or returns for ceramic or glass products broken upon use.